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3:18 pm
March 1, 2016
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Okay, I've been away from it for a few years, new computer, new operating system and I want to install and update ProTrak but my original CD will not install. I click on setup.exe and I get an hourglass for a few seconds and then – nothing. Try copying the CD to a SD drive, everything copied okay, but the same result when I try to install.
I've tried to following the forum to see if I can find a solution, but so far, I've been unsuccessful. My set up file is dated March 24, 1997. I don't remember when I bought the program, probably prior to 2009 before I moved back to Minnesota. Any help would be greatly appreciated. I never actually got into the program and got it running, but would like to do so now that I'm bored in retirement!
Harry Wilkins
4:04 pm
December 23, 2014
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Harry,
Welcome back!
March 2011, so your version should install. Which Windows are you using?
Jim
8:08 am
March 1, 2016
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Hi Jim,
current operating system is Windows 10 home 64-bit. Last ran the program under Windows 7 64-bit home.
Harry
9:24 am
May 8, 2015
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Hi Jim,
Although you've provided assistance to me, I'm still not successful in installing on Windows 10, I'm having problems.
Thanks
John
4:07 pm
March 1, 2016
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Jim,
Finally got the CD to read and install after several reboots of the computer. But the original CD is now loaded and running, all I need to do is catch up with the updates! Thanks!
Harry
5:18 pm
March 1, 2016
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Jim,
Now I am having trouble updating ProTrak to the latest release, build 325. My original build was 281 but I keep getting a illegal key or username message when I try to register the new build. I remember the last time I did this – years ago, I had to substitute numbers into the key but I don't remember exactly what I did or if that is still necessary. I'm not able to find any information on that here on the website. So, any insight would be most welcome!
Harry
6:41 pm
March 1, 2016
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Jim,
Reading some of the other mail in this forum I checked my ProtrakA.RS2 file and found it to be zero bytes. There is no file on my CD so I don't know just how this one came to be created but it sounds like that is the problem I am having with upgrading to the current build. But you would know better than I.
Harry
5:41 pm
March 1, 2016
Offline
Jim,
Good news! I managed to find a ProTrakA.RS2 file on my laptop. I used this as a backup at one time and the ProTrakA.RS2 file on it was noon 34 kB, nowhere near the up-to-date ones I guess, but it worked for me and I was able to upgrade to the latest release. Now, where did I put the print out of the manual. . .
Harry
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