Welcome to the ProTrak User Community Support Forum . The forum is designed around the chapters in The Manual. Please post your questions in the appropriate subforums. You may "Subscribe" to topics and reply by email.
Log In
Register
Home
Topic RSS
12:00 am
April 29, 2019
Offline
Hi,
When I downloaded the program I registered it and had no problem. In my haste I had a few problems. I decided to uninstall and do a clean install. I deleted everything on my computer and I reformatted the disk I redownloaded the program onto the disk. I loaded the program on my computer and I was able to register it. I closed everything down and I downloaded the update. When I went to open it again , it told me that the name I was using was wrong and that the registration key was wrong. I double checked everything and it was correct. I don’t know what to do next. Any suggestions?
8:36 am
April 26, 2015
Offline
Jim,
Sorry to hear of your registration problems, we haven't seen that issue for a while. I presume you followed in detail the "new User" instructions for downloading the free version of ProTrak and then getting the updated version you desire. A critical step in the later process is Step 15 which states:
"15 Before you attempt to download one of the update versions of ProTrak (see step 16) please do the following
Locate in the folder in which you downloaded the files in Step 1 or on the CD you wrote in Step 3 the file named ProTrakA.RS2.
Copy the ProTrakA.RS2 file and paste it into the folder where your ProTrak.exe file is located"
Were you able to successfully complete this step?
Joe Brann
Orlando FL
The following users say thank you to Joe-SVL for this useful post:
Jim.pflieger@gmail.com
Most Users Ever Online: 189
Currently Online:
5 Guest(s)
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Nashville: 248
Joe-SVL: 243
casowest: 95
Jim Brewer: 92
Mark Stafflrd: 58
Bob: 53
Fred: 43
John V: 43
jjoyce1: 32
Peter Jackson: 27
Member Stats:
Guest Posters: 0
Members: 259
Moderators: 0
Admins: 5
Forum Stats:
Groups: 3
Forums: 13
Topics: 432
Posts: 1815
Newest Members:
Fred52, ferretjack, Frank, bcole_-8@rogers.com, frich1230, waffle2@mac.com, innovativerc@gmail.com, KRFARRINGTON, George Giles, NandWSRY55Administrators: earlyrail: 71, friscomike: 130, webmaster: 1, hunter48820: 23, Jim Moir: 489
