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10:14 am
April 9, 2020
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I recently purchased a new computer running Windows 10 Pro and I'm trying to install the program again. I was successful on installing the program on my old Windows 10 computer but this time I can't get past the registration step. After putting in the registration info as shown in the documentation, I keep getting the message that I don't have the original Pro Trak CD. I am using the new RS2 file in my install. I remember having this issue last time and I was able to get past it, but I don't recall what I did. I've tried to search the forum for suggestions but I was unable to get an answer. Any help would be appreciated.
Randy K
11:32 pm
April 15, 2021
Offline
I hope you've gotten past this now, but in case you haven't ...
After fighting with this for a couple of days, I found the secret to the "original CD" issue is to be sure that the setup files are at the root of your CD drive.
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