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10:09 pm
May 10, 2015
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6:31 am
December 23, 2014
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1. Put the USB memory stick in the USB port.
2. Make sure you select the correct drive number (ProTrak will likely have found the correct drive number - from the previous steps in the installation.)
3. When you un-zip the "electronic package zip file" make sure you save the un-zipped files.
4. Make sure you save the unzipped files to the root of the USB memory stick. (i.e. not a folder on the USB memory stick)
10:56 pm
May 10, 2015
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Thanks
Got it
Resolving the ocx issue I see that the file mscomtrl.ocx does not exist in my system folder.
There is a mscomctl.ocx
I copied the mscomctl.ocx file to the windows\system32 folder
Now going to the command prompt running as administrator I type regsvr32 mscomtrl or regsvr32mscomctl and get the messag
8:24 am
December 23, 2014
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From an earlier message in the "Installation" section of the forum.....
Note: Type "regsvr32 mscomctl.ocx". Include the suffix of the OCX.
~~~~~~~~~~~~~~
So far, when using Win10, I have found >four< ocx/dll that need to be registered.
It is easy to register them all at the same time.
The DLL/OCX are:
1) mscomctl.ocx
2) mscomct2.ocx
3) msstdfmt.DLL
4) mscomm32.ocx.
~~~
In Windows 10, select the windows button at the lower left. Select "All apps". Scroll down to "Windows System", where you will see a dropdown symbol. Click on that and >right<-click on "Run as administrator". Then answer "Yes".
The command window (with a black background opens) and on my machine it read "C:\WINDOWS\system32 >".
Type "regsvr32" and the DLL or OCX name. e.g. Type "regsvr32 mscomctl.ocx" and then hit <Enter>. You will get a message saying that it was successful.
Repeat with the other three DLL/OCX listed above.
10:09 pm
May 10, 2015
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OK Thanks
sorry
I mean that was a real simpleton
I copied the other ocx and dll files from my package to windows\system32
Doing as instructed through the command prompt I get this message from all four of the files.
9:17 am
December 23, 2014
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>The command window (with a black background opens) and on my machine it reads "C:\WINDOWS\system32 >".
In as much the error message you show above says "...module could not be found" did you, in following the instructions above exactly, does your computer show that the command prompt is at "C:\WINDOWS\system32 >" ?
~~~~~
Which version of Windows are you using? Have you set the folders option to uncheck "Hide known extensions" ?
11:40 am
May 10, 2015
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yes to all the q's
here is the latest snip showing asked versions and other info q ed
1:48 pm
May 10, 2015
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the last snip didn't show the windows version
7:23 am
December 23, 2014
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"The specified module could not be found". Your error message.
That error message is pretty clear that the OCX you attempted to register is not in your Windows\System32 folder.
You need to copy the OCX/DLL to that folder and then verify that they are there.
~~~
Please note that you (almost certainly) need to set the folder options to show known (or registered) file extensions. Otherwise you cannot tell different files apart which have the same name but different suffix.
8:13 am
May 10, 2015
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Those 3 ocx and 1 dll files from the system folder in my package have been copied to the windows\system32 folder
heres a snip of the window
8:29 am
May 10, 2015
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one thing I noticed in looking a the C drive in explorer is that there is another folder just below windows called windows.old
where did that come from
see snips
11:20 am
December 23, 2014
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You will have to ask the person who sold you the computer.
11:27 am
May 10, 2015
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JIM MOIR
CALL ME AT 616 784 4104
11:39 am
December 23, 2014
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Jim Mull, (assuming, as you do not sign your messages)
I have helped you as much as I can. You have Windows issues on your computer, which are not at all related to ProTrak.
I will happily help you with ProTrak.
But for Windows issues specific to your computer you will have to approach the person who sold your computer. OK?
Jim
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