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Team Tracks
June 11, 2016
7:59 pm
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Fred
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For Jim M

Did I miss something here for team tracks?  I thought by adding "t" to the siding number would allow there to be multiple customers using the same siding identifier. Such as "SCM36t". I keep getting the error message about multiple customers with the same number. What am I doing wrong?

Fred Kaser

June 12, 2016
5:51 am
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Jim Moir
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Fred noted:

>.... Such as "SCM36t". I keep getting the error message about multiple customers with the same number.

That sidingnumber is OK.

Here, I have several customers on SWN51t.  I tried creating a new customer (Edit/New online customer) and used the "SWN51t" and it worked fine.   Then I repeated it.  After "Edit/New online customer" I entered a new customer name, selected the station, and then entered 51t.   

How did you do this Fred?

 

           Jim

June 12, 2016
10:38 pm
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Fred
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Jim

Everything works now for multiple customers using the "t". I don't know what I was doing the other night when I tried it. Thanks. Another question. At Andy's I asked about not being able to get the "operating conditions" screen to come up. You said that I am missing a "DLL". Which one am I missing and where can I find it? This is for Win 7. Thanks again

Fred K

June 13, 2016
6:27 am
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Jim Moir
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Fred,

> At Andy's I asked about not being able to get the "operating conditions" screen to come up. You said that I am missing a "DLL". Which one am I missing and where can I find it? This is for Win 7.

There are a series of "Win 10" messages and they apply to Win7 as well.   Here is what I noted about the "blank" Operating Conditions window:

Fred pointed out that if he clicked Transportation/Today's Operating Conditions - that the expected window did not appear, that the ProTrak main window just stayed "blank". 

The issue is a missing DLL - in this case "msstdfmt.dll".   That DLL is on your CD in the System folder, and is included in the electronic package System folder as well.

Copy "msstdfmt.dll" to your c:\Windows\System32 folder.  Register the DLL.  Today's Operating Conditions will now appear.

One of the Win10 messages has instructions for registering DLL/OCX and also lists the likely missing DLL/OCX.

OK?

                Jim

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